• When you complete your booking, you accept these Terms and any other ones that you’re provided with during the booking process. These Terms include an agreement to mandatory, binding individual arbitration, which means that you agree to submit most disputes related to our Platform, the use of the services on our Platform, or these Terms, to binding arbitration rather than proceeding in court. These Terms also include the waiving of any class action or jury trial.
• If anything in these Terms is (or becomes) invalid or unenforceable, it will still be enforced to the fullest extent permitted by law and you will still be bound by everything else in the Terms.
• We take reasonable care in providing our Platform, but we can’t guarantee that everything on it is accurate (we get information from the Airbnb and other booking channels). To the extent permitted by law, we can’t be held responsible for any errors, any interruptions, or any missing bits of information, though we will do everything we can to correct/fix them as soon as we can.
• You will comply with all applicable laws, cooperate with any anti-fraud/anti-money laundering checks we need to carry out, not use the Platform to cause a nuisance or make fake Bookings use the Travel Experience and/or Platform for their intended purpose not cause any nuisance or damage, and not behave inappropriately to the Service Provider’s personnel (or anyone else, for that matter).
• When you make a Booking, you agree to pay the cost of the accommodations, including any taxes and charges that may apply.
• Payment Policy: We’ll store your Payment Method details for future transactions after collecting your consent. You are charged 50% of your reservation total at booking and the remainder of your booking total seven (7) days before check-in. We also may "authorize" (but do not actually charge) $500 on the day of check-in instead of charging a security deposit. Please disregard this payment schedule above if you have signed a custom rental agreement.
• Cancellation Policy:
Single Condo bookings: Cancel 7+ days before check-in with no penalty.
Cancel less than 7 days before check-in is 50% penalty
Multiple Condo Bookings: Cancel 30+ days before check-in with no penalty.
Cancel between 29 and 14 days before check-in is 50% penalty
Cancel less than 14 days before check-in is 100% penalty except
cleaning fees refunded.
• If you book an accommodation, read our Privacy and Cookie Notice for more info on privacy, cookies, and how we might contact you and process personal data
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